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Submitted on
January 5, 2012


21,583 (15 today)
109 (who?)
"GOD WHAT IS WRONG WITH MY PAINT TOOL SAI? everytime i want to save something it says "failed to save canvas" EVERYTIME!! except if I save it as psd file! I already tried deleting it and downloading again but it says again "failed to save canvas"! can someone help me, please?"

from Jan 5, 2012

Ok so I have been getting a lot of messages recently from people saying they have the same problem with paint tool SAI so I decided to update this journal so everyone can go on working and saving files in SAI.

I don't know if there is a way to completly fix this bug but there definately is a way to avoid it!
I would like to thank FlumpyDuck for her very helpfull response:

"If you open a PSD in SAI for some reason it has a meltdown and won't save anything as .sai, so if - like I had - you've just done a couple hours' work and you don't want to lose everything, you /can/ save it as a .psd file and keep editing it from there. If you absolutely need it to be a .sai file, never open a psd while you're working on it. Otherwise I'm afraid it's start from scratch!"

so summarized:
- never open a .psd file before if you want to save a .sai, .jpg, etc.!
- if you already did without noticing and the message "failed to save canvas" appears save it as .psd and open it in photoshop or gimp or any other program which opens .psd files and save it there (as .jpg or whatever you need).

if you still don't understand, there are lots of good answers in the comments just have a look!
I really hope this helps you to fix your problem and good luck finishing your artwork c:

  • Listening to: Twenty One Pilots - Ode to sleep
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GuardiaStar Featured By Owner Dec 7, 2014  New member
GuardiaStar Featured By Owner Dec 7, 2014  New member
OH GOD CAN SOMEONE HELP ME? I saved an image both as a sai, and jpg multiple times, two different things I drew. I closed SAI, and when I REOPENED SAI I CAN'T FIND ANY OF THEM!! I randomly doodled a on a new one and saved it but it showed up!! DAMN IT! My pics show up but none of my previous drawings..I SWEAR I SAVED EVERYTHING. THERE WAS NO FAIL MESSAGE..OH SHIT. There was a 75% thing OH GOD but that's the zoom right? Can someone help? Thanks..
Fireflowermaiden Featured By Owner Dec 1, 2014  Hobbyist Artist
It wont even let me save as a .png tho :C 
Nanami09 Featured By Owner Nov 30, 2014  Hobbyist Digital Artist
THANKS SO MUCH, YOU SAVED MY LIFE :iconcryforeverplz:
starlightsparklestar Featured By Owner Nov 28, 2014  Hobbyist Digital Artist
I got this error even though I didn't open a .PSD file in SAI though. I had Photoshop CS2 running in the background. Weird.
Saving the file as a .PSD saved me however~
DobbysCookieSock Featured By Owner Nov 23, 2014  Hobbyist Digital Artist
Wow, if you ask me, this is comlete shit.
I did all of the "Omg never do that or you'll be screwed" stuff and - NOTHING happened.
Now see it how you want, I don't believe in any of those stories >.>
LadyKuraiArt Featured By Owner Nov 29, 2014  Hobbyist Digital Artist
It doesn't happen to everyone.
It happens to me everytime for example.

Just because you are lucky doesn't mean its bullshit.
Oszvalt100 Featured By Owner Nov 15, 2014  Student Digital Artist
Thanks, you saved me :happy: 
rakusong Featured By Owner Nov 15, 2014  New member Hobbyist General Artist
I can't seem to open up or edit or save any file from SAI. I've recently had to reset (as in, wipe all data) off my laptop, and i've redownloaded sai. Is there any way to fix it? 
Fang-of-Fenrir Featured By Owner Nov 15, 2014
OH MY GOD IVE BEEN GETTING SO FRUSTRATED ABOUT THIS. Thankyou, I always use psd files and can never save them as jpg. This fixes everything! :D
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