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January 5, 2012
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"GOD WHAT IS WRONG WITH MY PAINT TOOL SAI? everytime i want to save something it says "failed to save canvas" EVERYTIME!! except if I save it as psd file! I already tried deleting it and downloading again but it says again "failed to save canvas"! can someone help me, please?"

from Jan 5, 2012

FIXED IT
Ok so I have been getting a lot of messages recently from people saying they have the same problem with paint tool SAI so I decided to update this journal so everyone can go on working and saving files in SAI.

I don't know if there is a way to completly fix this bug but there definately is a way to avoid it!
I would like to thank FlumpyDuck for her very helpfull response:

"If you open a PSD in SAI for some reason it has a meltdown and won't save anything as .sai, so if - like I had - you've just done a couple hours' work and you don't want to lose everything, you /can/ save it as a .psd file and keep editing it from there. If you absolutely need it to be a .sai file, never open a psd while you're working on it. Otherwise I'm afraid it's start from scratch!"

so summarized:
- never open a .psd file before if you want to save a .sai, .jpg, etc.!
- if you already did without noticing and the message "failed to save canvas" appears save it as .psd and open it in photoshop or gimp or any other program which opens .psd files and save it there (as .jpg or whatever you need).


if you still don't understand, there are lots of good answers in the comments just have a look!
I really hope this helps you to fix your problem and good luck finishing your artwork c:

~Deiseki
  • Listening to: Twenty One Pilots - Ode to sleep
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:iconlacibug46:
Lacibug46 Featured By Owner 19 hours ago  New member Student Digital Artist
what I do is take a screenshot, and open it in paint and THEN save it.
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:iconnikuzilla:
Nikuzilla Featured By Owner 3 days ago  Hobbyist General Artist
I got this problem right now, funny thing is, i never got this problem with psd files before. I would be able to paste and edit a psd file before exporting it as a png file but those times are gone now.

My problem begun when i was drawing a quite large sai file and tried to save it, no psd before it, it simply stopped saving and showing the "failed to save canvas", i continued working and noticed i couldn't export it as png but as psd so i did that way, at least i could save my work. Then, i started another file, another sai being the las psd the file i just saved, i'm able to save in this file bit then, after 3 layers it stops again and i'm unable to export is as png. I thought it might be because of the file size but the second one wasn't that big! plus, i've been working with bigger files for a while now!

I might try to avoid opening psd files before starting but, what when it suddenly stops saving a sai file?
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:iconusagi-genji:
Usagi-Genji Featured By Owner Jul 15, 2014
Still doesn't work.
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:iconirouniki:
irouniki Featured By Owner Jul 3, 2014  Hobbyist Digital Artist
OMGOSHH I THINK I LOVE YOU!
I checked the file history and found a psd file opened >o< so I almost lose my .SAI file (i could save it that time, but in .psd t-t)
And yeah, that was the problem, the damn .psd file XD thank you so much, I almost died.
Reply
:iconmagixmoonwalker:
MagixMoonwalker Featured By Owner Jun 26, 2014  Student Artist
I've been using SAI a lot lately, and its been working. However, when I went to go open it, it wouldn't start! I didn't get any error messages, but what should I do?
Reply
:iconoceanpirate:
OceanPirate Featured By Owner Jun 1, 2014  Hobbyist Digital Artist
Eh...I have on both disks enough space,but i can't resize,erase or do any other things,and i get the error 'file writing canceled and 'edit canceled'. Anyone knows what that means?
Reply
:iconladysomnambule:
LadySomnambule Featured By Owner May 26, 2014  Hobbyist General Artist
I just started getting this problem. Now I can't export things in a certain file as a png. O.o
Reply
:iconunicornfantasy1:
UnicornFantasy1 Featured By Owner Apr 14, 2014  Student General Artist
I'm having the same problem except i opened a psd file in SAI ages before the problem started....
Reply
:iconroseofmidnights:
RoseofMidnights Featured By Owner Apr 18, 2014  Hobbyist General Artist
A lot of people including myself have this problem. According to a friend of mine, "It's literally that it thinks the trial has run up but there's nothing to enable, disable, add or delete to remove the issue.". She's looked through the coding and that's the problem that came up. Unfortunately, earlier this year, Sai was declared abandonware, so this problem will never be fixed.
Reply
:iconsilvercrossxabsol69:
SilvercrossXAbsol69 Featured By Owner Apr 20, 2014  Hobbyist General Artist
You say she found this out by looking through the coding. From that, I assume she's good at coding in languages like Java or whatever. If she can comment out any code that has to do with the trial running down and release a failproof version, that might be a good fix. Am I right?
Reply
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