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Submitted on
January 5, 2012
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"GOD WHAT IS WRONG WITH MY PAINT TOOL SAI? everytime i want to save something it says "failed to save canvas" EVERYTIME!! except if I save it as psd file! I already tried deleting it and downloading again but it says again "failed to save canvas"! can someone help me, please?"

from Jan 5, 2012

FIXED IT
Ok so I have been getting a lot of messages recently from people saying they have the same problem with paint tool SAI so I decided to update this journal so everyone can go on working and saving files in SAI.

I don't know if there is a way to completly fix this bug but there definately is a way to avoid it!
I would like to thank FlumpyDuck for her very helpfull response:

"If you open a PSD in SAI for some reason it has a meltdown and won't save anything as .sai, so if - like I had - you've just done a couple hours' work and you don't want to lose everything, you /can/ save it as a .psd file and keep editing it from there. If you absolutely need it to be a .sai file, never open a psd while you're working on it. Otherwise I'm afraid it's start from scratch!"

so summarized:
- never open a .psd file before if you want to save a .sai, .jpg, etc.!
- if you already did without noticing and the message "failed to save canvas" appears save it as .psd and open it in photoshop or gimp or any other program which opens .psd files and save it there (as .jpg or whatever you need).


if you still don't understand, there are lots of good answers in the comments just have a look!
I really hope this helps you to fix your problem and good luck finishing your artwork c:

~Deiseki
  • Listening to: Twenty One Pilots - Ode to sleep
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:iconxxlightningstar13xx:
xxlightningstar13xx Featured By Owner 5 days ago
please help me mine won't save as psd or .sai.
I never open psd filed anyways or save in them

i just deleted all my breifcase folders because i'm so clever
if there's any way you can help i will physically cry with joy ;a;
Reply
:icongreatsecretxd:
GreatSecretxD Featured By Owner Oct 23, 2014  Student Digital Artist
My problem is that my SAI won't allow me to save anything as .sai, but as .psd yes. 
Yesterday I had same problem and I got it fixed by saving something else as .sai
Summarized: (Closed SAI, open new canvas, draw something, saved as .sai, worked)
And now, it won't allow me again to save as .sai :/
But, i've already saved it as .psd (like always) but it still doesn't want to save as .sai.

Do I need to re-install it or something else?
Reply
:icongreatsecretxd:
GreatSecretxD Featured By Owner Oct 23, 2014  Student Digital Artist
PS. Re-installing didn't work either
Reply
:iconkh180:
kh180 Featured By Owner Oct 3, 2014  Student Digital Artist
OH LORD THANK YOU!
I just had this happen and I could thankfully save as .psd. Thank you! I was about ready to cry from not being able to save.
Thank you, thank you!
Reply
:iconbootsii:
Bootsii Featured By Owner Sep 30, 2014  Hobbyist Digital Artist
I know this is a very old entry and you're probably tired of getting messages on this but this fucking sucks and big time :iconoelplz:
I open .PSD files for roleplay applications in SAI and do all the editing/drawing on there before saving it as a .SAI or .PNG file, so now I have to really work around that :/ Damn, what a pain. I wish there were a real solution to this besides going the extra mile in avoiding it--
Reply
:iconsilverlynx69:
silverlynx69 Featured By Owner Edited Sep 9, 2014  Hobbyist General Artist
Open the start-sai.exe then try to make a test art, then save it. Then open the sai.exe, and then open the test art you made and then save it. It works for me :) 
Reply
:iconacuraaquatosphoenix:
AcuraAquatosPhoenix Featured By Owner Sep 5, 2014  Student Digital Artist
thank you for updating the journalx.x I had the same issue... not anymore. SAI you little silly thing... XD
Reply
:iconwebcam-b-data:
Webcam-B-Data Featured By Owner Sep 2, 2014  Hobbyist Digital Artist
I haven't even opened any .psd files. This really screwed me over. I had some very important projects I needed saved and all of a sudden SAI throws a fit for no reason and won't let me save anything...
Reply
:iconhai-do:
hai-do Featured By Owner Aug 14, 2014
What I did:

- Close SAI
- Open CCleaner (available for DL here www.piriform.com/CCLEANER but to be honest, I think everyone should be using this already)
- Run the cleaner
- Never open PSD file in SAI ever again
Reply
:iconlacibug46:
Lacibug46 Featured By Owner Jul 23, 2014  Student Digital Artist
what I do is take a screenshot, and open it in paint and THEN save it.
Reply
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