Shop Mobile More Submit  Join Login
"GOD WHAT IS WRONG WITH MY PAINT TOOL SAI? everytime i want to save something it says "failed to save canvas" EVERYTIME!! except if I save it as psd file! I already tried deleting it and downloading again but it says again "failed to save canvas"! can someone help me, please?"

from Jan 5, 2012

FIXED IT
Ok so I have been getting a lot of messages recently from people saying they have the same problem with paint tool SAI so I decided to update this journal so everyone can go on working and saving files in SAI.

I don't know if there is a way to completly fix this bug but there definately is a way to avoid it!
I would like to thank FlumpyDuck for her very helpfull response:

"If you open a PSD in SAI for some reason it has a meltdown and won't save anything as .sai, so if - like I had - you've just done a couple hours' work and you don't want to lose everything, you /can/ save it as a .psd file and keep editing it from there. If you absolutely need it to be a .sai file, never open a psd while you're working on it. Otherwise I'm afraid it's start from scratch!"

so summarized:
- never open a .psd file before if you want to save a .sai, .jpg, etc.!
- if you already did without noticing and the message "failed to save canvas" appears save it as .psd and open it in photoshop or gimp or any other program which opens .psd files and save it there (as .jpg or whatever you need).


if you still don't understand, there are lots of good answers in the comments just have a look!
I really hope this helps you to fix your problem and good luck finishing your artwork c:

~Deiseki
  • Listening to: Twenty One Pilots - Ode to sleep
Add a Comment:
 
:iconladyfiszi:
LadyFiszi Featured By Owner Jul 19, 2015  Hobbyist Digital Artist
Thanks for the solution! I've just run into this problem, but I could fix it easily :D
Reply
:iconbeckacannoteven:
Beckacannoteven Featured By Owner Jul 13, 2015  Student Digital Artist
what do you normally save your SAI drawings as? to upload to dA? bc irdk what works best for me?? and not everything is accepted by dA, either XD
Reply
:iconblackstar2705:
Blackstar2705 Featured By Owner Jul 10, 2015  Student General Artist
GODBLESS YOUR SOUL CHILD!! I was actually doing a request and had three heart attacks and a breakdown cos I thought I lost it or something ;_;

btw, do you know any way that sai can work again? Most features I use like layer masks and things like that which do not appear in Photoshop... And it still won't let me save as a sai file either only psd.

healp pls..
Reply
:iconblackstar2705:
Blackstar2705 Featured By Owner Jul 10, 2015  Student General Artist
Nvm I found it *idiot*
Reply
:iconangel-the-flying-cat:
Angel-the-flying-cat Featured By Owner Jul 10, 2015  Hobbyist Digital Artist
You saved me paise you
Reply
:icondashieplotism:
DashiePlotism Featured By Owner Jun 13, 2015  New Deviant Hobbyist Digital Artist
Oh my fucking god, you saved me. I thought my SAI got corrupted because I've been sitting here for 10 minutes wondering why it wouldn't let me save. Now it does, hopefully I don't accidentally open another PSD file.
Reply
:iconastrior:
Astrior Featured By Owner Jun 9, 2015  Hobbyist Digital Artist
It won't let me save it as anything ;_;  I havent opened up any PSD files while drawing
Reply
:iconjgaray1:
jgaray1 Featured By Owner Jun 8, 2015
when you save the doc in .psd ext, you dont loose any details ...im new with sai 
Reply
:icona-kija:
A-kija Featured By Owner Jun 3, 2015  Student Digital Artist
I'm trying to save it as a JPG tho...
Reply
:iconsvyr14:
SVYR14 Featured By Owner May 22, 2015  Hobbyist General Artist
Aahh, this happened to me recently T^T
I'm glad I found your journal. Thank you very much! :D
Reply
:iconpuppyland25:
puppyland25 Featured By Owner May 15, 2015  Hobbyist Digital Artist
Oh my god, this helped. Thank you so much~
Reply
:icondirectortitan:
DirectorTitan Featured By Owner May 11, 2015  Hobbyist Traditional Artist
I can't save it as a psd since I don't have a program that opens those types of files 

is there anything else i can do?
Reply
:iconlkcreate:
lkcreate Featured By Owner Jun 29, 2015  Hobbyist General Artist
Sai can edit psd files
Reply
:iconavethy:
Avethy Featured By Owner May 7, 2015  Hobbyist Traditional Artist
so this just happened to me and I ended up copy-pasting all of the layers into a new file on photoshop and saving it there. Then I closed the Paint tool sai program, re-opened it and opened the new psd file... I mean, it worked, but still kinda sucks that pts is fking up
Reply
:icontrilliumm:
Trilliumm Featured By Owner May 2, 2015  Hobbyist Digital Artist
See, I never save as a .sai image. Only psd, and it'll normally work fine. My issue is with saving .png images..

It will usually work, then, all of a sudden, I'll try to save my .psd as a .png, and it'll say "saving canvas failed" and will just keep doing that for any other image opened no matter the original format (when trying to save as a .png. Ex: I'll open up a png image, change something, go to a new tab, work on it, get the error message, go back to the png image I was working on first, try to save it, and I can't)

Even when this message pops up I can still save as a psd... help? I'm usually good with this program, but this completely baffles me.
Reply
:iconangelinanarayan:
angelinanarayan Featured By Owner Edited May 2, 2015  Student Photographer
oh no!!!! I just did an amazing picture on SAI, saved it, then sai froze and deleted itself. I reopened it and tried to load in the file i had saved to an error message!
HALP!
Reply
:iconcarouselclover:
carouselclover Featured By Owner Apr 27, 2015  Student General Artist
I'm not sure if this will help anyone else, but I just noticed something with my files today. When I tried to save a .sai image, I kept getting the failed message just like everyone else. I, by chance, noticed that SAI had somehow read the file as being located on the desktop even though it definitely wasn't. Instead of opening the file with the SAI "open file" route, I navigated to the file in my laptop's actual FileExplorer like you normally do when looking through files, and opened the faulty file that way. SAI recognized it as being in its proper folder, and now I can save the .sai files. I did this with all of the files that were showing as being saved on my desktop when they were, in fact, not. Hope this helps someone!
Reply
:iconyuukipink:
yuukipink Featured By Owner Edited Apr 24, 2015  Professional Digital Artist
I open and save both psd and sai files all the time. Suddenly I had this problem but none of the advice worked but I found the solution to save sai files again. Try saving your a new file in another folder. In my case I tried the desktop. Then I was able to save a new blank sai file. Keep trying different folder. 

Maybe Photoshop files are not fully compatible with Sai? Only certain psd files I seem to have this problem with.
Reply
:iconchiplette:
Chiplette Featured By Owner Mar 27, 2015  Hobbyist Digital Artist
Thank you! I stopped saving as .sai altogether and end up using .psd because of this but now I know why it keeps happening. I constantly switch from photoshop to sai so it can't be helped... T u T
Reply
:iconepiccatbomb:
EpicCatBomb Featured By Owner Mar 22, 2015   Digital Artist
mine just says "file not found"
Reply
:iconnovapup:
novapup Featured By Owner Edited Feb 24, 2015
okay!!! okay!!
i've had this problem and did everything that you guys said and didn't work so i was playing around with a friend that had the same version as me and was trying to find the difference between our two, and figured out how to make it save .sai files!

if you have 1.1.0 anyways

find the notepad file that is called 'sysinfo'. there should be a list something similar to this:

Sai Version  = 1.1.0
Win Version  = Windows XP Professional Service Pack 3
CPU No.00    = Pentium(R) Dual-Core  CPU      E5200  @ 2.50GHz
CPU No.01    = Pentium(R) Dual-Core  CPU      E5200  @ 2.50GHz
WOW64        = No
VA Map Size  = 65536
Page Size    = 4096
Total Memory = 2047MB
Total VAS    = 2047MB
Avail VAS    = 1444MB

now go to where it says 'WOW64 = No' and change it to 'WOW64 = Yes'
it'll ask if you want to save and just say yes

worked for me!!!!
literally i'm so surprised it worked because we were just playing around and?

(if this helps you go thank SunsetWishes bc she was the one who helped me out !!! c; )
Reply
:iconblackstar2705:
Blackstar2705 Featured By Owner Jul 10, 2015  Student General Artist
OMG YOU BEAUTIFUL CHILD IT WORKED THANK YOU!
Reply
:iconnovapup:
novapup Featured By Owner Jul 10, 2015
I'm glad it worked!! No problem!! ; u ;
Reply
:iconideakaedi:
ideaKaedi Featured By Owner Mar 25, 2015  Student Digital Artist
when i tried to change it to "YES" it said tha the access is denied
what should i do?
Reply
:iconbazooka-kat:
BaZooKa-Kat Featured By Owner Mar 14, 2015  Student Digital Artist
I have tried this, but mine already says yes
and when I switch it to no and open up sai and try to save a canvas as a .SAI file
it switches the no to yes automatically 
Reply
:iconjack-a-lynn:
Jack-a-Lynn Featured By Owner Apr 9, 2015  Hobbyist Digital Artist
It doesn't work here. I wrote Yes and now it's still on yes but nothing changed :/ The same error message popped up
Reply
:iconborn-rose:
Born-Rose Featured By Owner Feb 23, 2015  Hobbyist Artist
Bless this. Also, sai should be able to open .psd files (Or at least mine is)
Reply
:icondiamondwolf-adopts:
DiamondWolf-Adopts Featured By Owner Feb 3, 2015  Hobbyist Traditional Artist
how do you upload paint sai art you've down to deviantart? because i make me own art and then i save it but when i try to upload it, it says it hasn't been displayed properly?? and i know it has because I JUST FINISHED DRAWING IT!!!!!!!!!!! i spend hours on something that dose't even want to be uploaded. ;( ;( ;( ;( ;( do you know how to fix it since you use paint sai ;(
Reply
:iconsamthemusicaddict:
SamTheMusicAddict Featured By Owner Feb 14, 2015  Hobbyist General Artist
You probably saved it as a .sai file (the project file with layers and everything). You need to save it as a jpg or png (png is cleaner)
Reply
:iconsarahwidiyanti:
SarahWidiyanti Featured By Owner Jan 30, 2015
you are a live saver ;w;
Reply
:iconkoi-fish9:
Koi-Fish9 Featured By Owner Jan 17, 2015  Student Digital Artist
It just won't let me save anything. I go to save as and it shows me a menu but with nothing on it...
Reply
:iconmossippu:
Mossippu Featured By Owner Mar 2, 2015  Hobbyist Artist
I'm having this issue too. Nobody seems to have the answer, I've been yanking my hair out for hours trying to figure it out.:frustrated: Revamp 
Reply
:iconpizzamutt:
Pizzamutt Featured By Owner Jan 7, 2015  Hobbyist Digital Artist
It wont let me save a .png file.
Reply
:iconbink1999:
Bink1999 Featured By Owner Jan 1, 2015  Hobbyist General Artist
My PaintToolSAI won't let me draw anything... it just shows grey where you're supposed to paint!
Reply
:iconchiyenn:
Chiyenn Featured By Owner Jan 2, 2015  Hobbyist Digital Artist
Did you open up a new canvas? Try pressing ctrl + N or mouse over to File > New Canvas.

That should solve it, but if not, try redownloading SAI
Reply
:iconbink1999:
Bink1999 Featured By Owner Jan 2, 2015  Hobbyist General Artist
It solved it, thank you.
Reply
:iconbuuumps:
Buuumps Featured By Owner Dec 26, 2014  Hobbyist Digital Artist
THANK YOU.

I lost one picture because of this, redrew it and got the error AGAIN. 
I would have been SO pissed if I had to redraw this a third time.
Reply
:iconguardiastar:
GuardiaStar Featured By Owner Dec 7, 2014
OH FUCK IT WAS STILL SAVING SHIT
Reply
:iconguardiastar:
GuardiaStar Featured By Owner Dec 7, 2014
OH GOD CAN SOMEONE HELP ME? I saved an image both as a sai, and jpg multiple times, two different things I drew. I closed SAI, and when I REOPENED SAI I CAN'T FIND ANY OF THEM!! I randomly doodled a on a new one and saved it but it showed up!! DAMN IT! My pics show up but none of my previous drawings..I SWEAR I SAVED EVERYTHING. THERE WAS NO FAIL MESSAGE..OH SHIT. There was a 75% thing OH GOD but that's the zoom right? Can someone help? Thanks..
Reply
:iconfireflowermaiden:
Fireflowermaiden Featured By Owner Dec 1, 2014  Hobbyist Artist
It wont even let me save as a .png tho :C 
Reply
:iconnanami09:
Nanami09 Featured By Owner Nov 30, 2014  Hobbyist Digital Artist
OMG THE TITLE WAS JUST MY REACTION
THANKS SO MUCH, YOU SAVED MY LIFE :iconcryforeverplz:
Reply
:iconouremji:
Ouremji Featured By Owner Nov 28, 2014  Hobbyist Digital Artist
I got this error even though I didn't open a .PSD file in SAI though. I had Photoshop CS2 running in the background. Weird.
Saving the file as a .PSD saved me however~
Reply
:icondobbyscookiesock:
DobbysCookieSock Featured By Owner Nov 23, 2014  Hobbyist Digital Artist
Wow, if you ask me, this is comlete shit.
I did all of the "Omg never do that or you'll be screwed" stuff and - NOTHING happened.
Now see it how you want, I don't believe in any of those stories >.>
Reply
:iconladykuraiart:
LadyKuraiArt Featured By Owner Nov 29, 2014  Hobbyist Digital Artist
It doesn't happen to everyone.
It happens to me everytime for example.

Just because you are lucky doesn't mean its bullshit.
Reply
:iconoszvalt100:
Oszvalt100 Featured By Owner Nov 15, 2014  Student General Artist
Thanks, you saved me :happy: 
Reply
:iconrakusong:
rakusong Featured By Owner Nov 15, 2014  Hobbyist General Artist
I can't seem to open up or edit or save any file from SAI. I've recently had to reset (as in, wipe all data) off my laptop, and i've redownloaded sai. Is there any way to fix it? 
Reply
:iconfang-of-fenrir:
Fang-of-Fenrir Featured By Owner Nov 15, 2014
OH MY GOD IVE BEEN GETTING SO FRUSTRATED ABOUT THIS. Thankyou, I always use psd files and can never save them as jpg. This fixes everything! :D
Reply
:icontambermana:
TamberMana Featured By Owner Nov 10, 2014  Hobbyist Digital Artist
what's strange however is that mine never did that, it only happened recently :/ I wonder what caused it...
Reply
:iconcielonord:
CieloNord Featured By Owner Nov 8, 2014  Student Digital Artist
funny. couldnt save as a sai. had to open as a psd. 
spent 6 hours working on FOUR commisions.

saved and finished 2 after 3 hours.
the past 2 i've only just finished.


Now i cant save as ANY file format. Im SCREWED!!!!!!!!!!!!!!!!!!!!


IM SICK OF THIS GOD DAMN ANGLICISED PAINT TOOL SAI CRAP!
Reply
:iconapple-aero-kitties:
Apple-Aero-Kitties Featured By Owner Oct 25, 2014
please help me mine won't save as psd or .sai.
I never open psd filed anyways or save in them

i just deleted all my breifcase folders because i'm so clever
if there's any way you can help i will physically cry with joy ;a;
Reply
Add a Comment:
 
×

Featured in Collections

Writings by Azurewhiterose

Journals by foreign-potato

Journals by Yanderika


More from DeviantArt



Details

Submitted on
January 5, 2012
Link
Thumb

Stats

Views
31,678 (63 today)
Favourites
168 (who?)
Comments
174
×