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Submitted on
January 5, 2012


20,644 (33 today)
104 (who?)
"GOD WHAT IS WRONG WITH MY PAINT TOOL SAI? everytime i want to save something it says "failed to save canvas" EVERYTIME!! except if I save it as psd file! I already tried deleting it and downloading again but it says again "failed to save canvas"! can someone help me, please?"

from Jan 5, 2012

Ok so I have been getting a lot of messages recently from people saying they have the same problem with paint tool SAI so I decided to update this journal so everyone can go on working and saving files in SAI.

I don't know if there is a way to completly fix this bug but there definately is a way to avoid it!
I would like to thank FlumpyDuck for her very helpfull response:

"If you open a PSD in SAI for some reason it has a meltdown and won't save anything as .sai, so if - like I had - you've just done a couple hours' work and you don't want to lose everything, you /can/ save it as a .psd file and keep editing it from there. If you absolutely need it to be a .sai file, never open a psd while you're working on it. Otherwise I'm afraid it's start from scratch!"

so summarized:
- never open a .psd file before if you want to save a .sai, .jpg, etc.!
- if you already did without noticing and the message "failed to save canvas" appears save it as .psd and open it in photoshop or gimp or any other program which opens .psd files and save it there (as .jpg or whatever you need).

if you still don't understand, there are lots of good answers in the comments just have a look!
I really hope this helps you to fix your problem and good luck finishing your artwork c:

  • Listening to: Twenty One Pilots - Ode to sleep
Add a Comment:
DobbysCookieSock Featured By Owner 2 days ago  Hobbyist Digital Artist
Wow, if you ask me, this is comlete shit.
I did all of the "Omg never do that or you'll be screwed" stuff and - NOTHING happened.
Now see it how you want, I don't believe in any of those stories >.>
Oszvalt100 Featured By Owner Nov 15, 2014  Student Digital Artist
Thanks, you saved me :happy: 
rakusong Featured By Owner Nov 15, 2014  New member Hobbyist General Artist
I can't seem to open up or edit or save any file from SAI. I've recently had to reset (as in, wipe all data) off my laptop, and i've redownloaded sai. Is there any way to fix it? 
Fang-of-Fenrir Featured By Owner Nov 15, 2014
OH MY GOD IVE BEEN GETTING SO FRUSTRATED ABOUT THIS. Thankyou, I always use psd files and can never save them as jpg. This fixes everything! :D
TamberMana Featured By Owner Nov 10, 2014  Hobbyist Digital Artist
what's strange however is that mine never did that, it only happened recently :/ I wonder what caused it...
CieloNord Featured By Owner Nov 8, 2014  Student Digital Artist
funny. couldnt save as a sai. had to open as a psd. 
spent 6 hours working on FOUR commisions.

saved and finished 2 after 3 hours.
the past 2 i've only just finished.

Now i cant save as ANY file format. Im SCREWED!!!!!!!!!!!!!!!!!!!!

Apple-Aero-Kitties Featured By Owner Oct 25, 2014
please help me mine won't save as psd or .sai.
I never open psd filed anyways or save in them

i just deleted all my breifcase folders because i'm so clever
if there's any way you can help i will physically cry with joy ;a;
GreatSecretxD Featured By Owner Oct 23, 2014  Student Digital Artist
My problem is that my SAI won't allow me to save anything as .sai, but as .psd yes. 
Yesterday I had same problem and I got it fixed by saving something else as .sai
Summarized: (Closed SAI, open new canvas, draw something, saved as .sai, worked)
And now, it won't allow me again to save as .sai :/
But, i've already saved it as .psd (like always) but it still doesn't want to save as .sai.

Do I need to re-install it or something else?
GreatSecretxD Featured By Owner Oct 23, 2014  Student Digital Artist
PS. Re-installing didn't work either
silverlynx69 Featured By Owner Nov 8, 2014  Hobbyist General Artist
Open the start-sai.exe then try to make a test art, then save it. Then open the sai.exe, and then open the test art you made and then save it. never save a psd again to avoid such circumstances. 
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